Assist international & domestic airline bookings through customer requests via emails / calls.
Review re-issue/exchange requests, provide lowest & accurate re-issue/exchange quotation.
Finalize & set-up booking for ticketing.
Provide refund and cancellation quotations.
Coordinate with airline/vendors on waivers.
Salary: INR 2,75,000 - 3,25,000 PA.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Desired Candidate Profile
PG - Post Graduation Not Required
Doctorate - Doctorate Not Required
Mystifly Consulting (India) Pvt. Ltd.
Mystifly is a B2B travel technology company, founded in 2009 and headquartered in Singapore. We have over 2500 customers in 60+ countries using our airfare distribution products including some of the biggest OTAs in the world. We offer one-of-a-kind platform consolidating 900+ airlines including 170+ LCCs across 70+ points-of-sale countries allowing customers to transact in their local currency.
Since our inception, we have been redefining airfare distribution with our proprietary intelligence driven algorithms, for which we have won many accolades for our travel technology, including an award for the fastest growing Travel Technology business.
With over 65 billion people expected to travel by air between, now and 2030, we intend to continue redefining the world of airfare distribution to make it easy, fast and flexible for people to buy air products.
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